Customer Services

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‘Pursue Excellence, Strive for Perfection’ is the service tenet of Beijing Codex Translation Co., Ltd. With customer-oriented philosophy, Codex strives to carry out our promise to clients, maintain client’s long-term trust and satisfaction, and establish a high-end medical translation service brand.



Codex provides our clients with 24/7 all-around services as well as efficient communication platform so that clients can communicate with Codex at any time anywhere. Our marketing department and project department ensure that the phone is 24-hour available for consulting and follow-up quality track services. If any quality problem or complaint arises, Codex will solve the problem at the first time until the client is satisfied. Meanwhile, Codex will regularly conduct client satisfaction survey to guarantee good service and translation quality.


Welcome to give us your valuable suggestions, and let’s witness Codex’s development together. Please see comments and feedback for more details.